Chemblog!

I have been out of radio contact due to a temporary shutdown of my expensive Cablevision service. For the third time this year, Cablevision had ineptly shut off my "Optimum" Online service. I finally spoke to a live human after sitting through ten minutes of push-button options and five minutes of inane ads for the most puerile pay-per-view events (yes, I really want to waste my life watching "extreme" wrestling). What happened this time? Well, the first two reps told me that there was a "problem" and that they would "work on it" and I should have my service back "by the morning". Two days later, still with no internet service, I finally spoke to a rep (who clearly understood me and whom I could clearly understand- wow, what an asset to have in customer service!) who told me straight-up that I had "moved" and had cancelled my internet AND TV service. I replied that I had done none of those things and that I would like to know how such a change could occur without my knowledge. Well after receiving no explanation or apology (of course, I don't blame that one, helpful rep AT ALL because she was the only one who knew what she was doing), my internet service has returned. If there are cable providers other than the monopolistic Cablevision, I will sign with them forthwith. Don't suggest DSL, that's even worse.